The Impact of E- Government on Organizational Excellence in Iranian State-owned Banks

Hossein Ghaffari, Omar Mahmoudi, Naseh Rookhandeh

Abstract


The present study was conducted to investigate the effect of e- government on organizational excellence in Iranian state-owned banks. Data were collected through two questionnaires. This study was a survey and correlative. The researcher-made questionnaire of the e- government and the standard organizational excellence questionnaire belonged to peters and waterman were used. Through Cochran formula 120 employees of state-owned banks were selected. To measure questionnaires validity a group of experts' ideas were used and Reliability of the questionnaires using Cronbach's alpha method. The reliability of the organizational excellence questionnaire was 77% and the reliability of e-government questionnaire was 79%.  Pearson’s correlation and linear regression based on SPSS19 were used for data analysis. The results showed that there is a positive and significant relationship between the dimensions e- government with organizational excellence. Also G2G had the most relationship with organizational excellence and G2E was the last. In addition, e-government and bias towards action were the most associated and loose-tight Control was the last.

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

World of Researches Publication