A Study on the Relationship between Communication Skills and Mental Health and Job Empowerment

Fatemeh Molaei Fini, Ali Akbar Sheikhi Fini


DOI: 10.20286/jeslm-030282

The aim of this study is to investigate the relation of communication skills with mental health and job empowerment of Melli Bank of Bandar Abbas in 2005. The study population includes 560 subjects. The sample size is selected using Cochran formula, which is equal to 142 subjects. The research sample is selectedrandomly. Research required data are collected using field method. Spreitzer Psychological Empowerment Questionnaire (1990), Mental Health Questionnaire (SCL 90 R) and Communication SkillsQuestionnaire are data collection tools of the study. Multivariate regression test is used to examine the research hypotheses. The results show that there is a significant relationship between empowerment dimensions (p =0.04) and communication skills. In addition, there is a significant relationship between empowerment dimensions (p =0.001) and mental health. Therefore, the dimensions of communication skills and mental health are good indicators of explaining the staffs’ job empowerment.

Full Text:

PDF 82-86


Abdollah, B., & Naveh Ebrahim, A. R. (2006). Employee’s empowerment, a golden key to human resources management. 1st Edition, Nashr Publications. [Persian]

Ahanchian, M. R., Manidary, R. A. (2004). The relationship between managers’ communication skills and organizational health, Journal of Humanities and Social Sciences, Issue twelfth. [Persian]

Ghobadi, M. (2008). communication skills, Journal of the National Bank, No. 150, March. [Persian]

Iran NejadpParizi, M. (2006). Principles of Management (contemporary), Tehran, Modiran Press. [Persian]

Conger, J.A., Kanungo, R.N. (1988). The Empowerment Process: Integrating Theory & Practice. Academy of Management Review. Vol.13, No.3, pp.471-82. Doll, W.J., Deng, X. and Metts

Argyris, C. ( 1986). Skilled Incompetence, Harvard Business Review, 64 (5), PP. 74-80.

Erstad, M. (1997). Empowerment & Organizational Change. International Journal of Contemporary Hospitality Management: MCB. University Press

Schermerhorn, John R. (1993). Management for productivityâ€, Fourth Edition, prined in the United States America.


  • There are currently no refbacks.

World of Researches Publication